Privacy Policy

Last Updated:

At Deepclean, we are committed to protecting your privacy and ensuring the security of your personal information in accordance with UK data protection laws, including the Data Protection Act 2018 and UK GDPR. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the website includes:

Personal Data

Personally identifiable information, such as your name, email address, telephone number, and mailing address, that you voluntarily give to us when you:

  • Register with our website or create an account
  • Contact us through our contact form or email
  • Subscribe to our newsletter or marketing communications
  • Place an order for our services
  • Participate in surveys or promotional activities

Derivative Data

Information our servers automatically collect when you access the website, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the website.

Financial Data

Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the website.

How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the website to:

  • Create and manage your account
  • Process your transactions and send you related information
  • Email you regarding your account or order
  • Fulfill and manage purchases, orders, payments, and other transactions related to the website
  • Generate a personal profile about you to make future visits more personalized
  • Increase the efficiency and operation of the website
  • Monitor and analyze usage and trends to improve your experience with the website
  • Notify you of updates to the website
  • Perform other business activities as needed
  • Request feedback and contact you about your use of the website
  • Resolve disputes and troubleshoot problems
  • Respond to product and customer service requests
  • Send you marketing and promotional communications

Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Affiliates

We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Your Rights Regarding Your Information

Under UK data protection laws, including the Data Protection Act 2018 and UK GDPR, you have the right to:

  • Request access to your personal information
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information
  • Object to processing of your personal information
  • Request restriction of processing your personal information
  • Request transfer of your personal information
  • Withdraw your consent to processing of your personal information

To exercise any of these rights, please contact us using the contact information provided at the end of this Privacy Policy. If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's independent authority for data protection issues, at ico.org.uk or by calling 0303 123 1113.

Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the website to help customize the website and improve your experience. For more information about how we use cookies, please refer to our Cookies Policy.

Third-Party Websites

The website may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the website, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information.

Data Protection and Your Rights

In accordance with UK data protection laws, including the Data Protection Act 2018 and UK GDPR, we are committed to protecting your personal information. If you have concerns about how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's independent authority for data protection issues.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

  • Email: info@deepclean.world
  • Phone: +442072356010
  • Address: 51 Petty France, London SW1H 9ET, United Kingdom

For data protection concerns, you may also contact the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.